Report an issue

We'd rather hear about it than have you stuck. Here's how to get the fastest fix.

Before you write

1. Check https://status.legionhosting.io — if it's a known incident, we're already on it and you'll get updates there.
2. Try starting the server again from the panel.

What to include

• Server name (or id) from the panel.
• What you expected vs what happened.
• When it happened (UTC if you can).
• The exact error message, and the last ~20 lines of the panel console.
• A screenshot if it's visual.

Where to send it

• Ticket form: https://help.legionhosting.io
• Or email support@legionhosting.io (once mail is live).

What happens next

• We triage by impact and reply with a first response.
• For a wider outage we post updates on the status page instead of repeating ourselves in every ticket.
• We'll tell you when the fix ships — you won't have to chase us.

Please don't

• Post passwords, panel tokens, or card details in a ticket.
• Open several tickets for the same issue — one is enough, and duplicates slow everyone down.